Summary / TL;DR
This role is on-site in Kuala Lumpur from day one. Candidates who cannot work on-site will not be considered. What You'll Do Own relationships with existing clients, including VIP and high-net-worth accounts and payment card clients, and build the kind of long-term trust that supports individual investment guidance. Provide one-to-one service, responding quickly on deposit and withdrawal issues, trading anomalies, listing information and API connectivity, and recommending suitable wealth products with a clear explanation of features, risk, return and strategy. Keep client records that capture key preferences and behaviour patterns. Develop new client relationships through referrals from existing clients, online campaigns, industry conferences and community outreach. Respond to client questions and put together tailored asset allocation proposals based on each client's risk appetite and financial goals. Analyse client trading data and product usage, and turn what you see into product improvement suggestions. Manage clients in tiers by asset level, and escalate material changes or anomalies without delay. Prepare customised solutions for major clients and channel high-net-worth product needs back to the product team. What We're Looking For Education background open. Finance, economics or related majors preferred. Outgoing, with strong communication, negotiation and client relationship skills, and the composure to handle complex client demands. Resilient under pressure, adaptable, and used to working across departments. Able to work on-site in Kuala Lumpur. Female candidates preferred. Nice to Have Account management or sales experience at a crypto exchange, blockchain project or fintech company. Package Monthly salary as listed, paid on a 13-month basis.
