Operations Intern - Learn

About ABF Learn ABF Learn is building the place where people actually get finance — no jargon, no hype, just real financial literacy for the next generation. We run structured courses, live sessions with industry mentors, and campaigns that bring modern finance, Web3, and AI to a curious audience. The Role We're looking for someone to own the day-to-day operating rhythm of ABF Learn — keeping every session, campaign, and content release on track and on time. You'll work directly with the Learn lead and alongside our AI and Marketing teams, turning a fast-moving content calendar into something that runs like clockwork. What You'll Do 1.Product & Course Operations Coordinate live session scheduling, mentor logistics, and platform setup Collect and triage attendee feedbacks Support mentor outreach, scheduling, and ongoing relationship follow-up 2.Content & Compliance Coordination Catch accuracy issues before they go out (names, titles, figures, product claims) Maintain the content and rewards-copy reference docs so language stays consistent across channels 3.Campaign & Marketing Support Keep the content calendar and posting cadence aligned with Marketing Help prep and publish session recordings, recaps, and social content Support promotion campaigns 4.Data & Reporting Track weekly KPIs — impressions, sign-ups, completions, engagement — and flag what needs attention Maintain a simple, current view of what's on track, blocked, or needs a decision Turn session/campaign recaps into clear action items with owners and deadlines Who We're Looking For A fast executor who gets things done — organized, scrappy, and comfortable juggling multiple moving deadlines without waiting for perfect conditions to start Sensitive to time and data — comfortable looking at completion rates and engagement numbers to spot what's actually working A good eye for aesthetics — you notice when a deck, post, or page doesn't look right, and you care enough to fix it A strategic thinker — you can see how a single session fits into the bigger content and growth plan, not just tick off a task list Fluent in English and Chinese, with strong written and verbal communication Nice to Have Experience with course operations, community management, or content scheduling Student club/organization leadership experience, or experience organizing events Familiarity with AI tools Genuinely curious about where finance, Web3, and AI are headed What You'll Gain Real, hands-on experience running the operations behind a live fintech education product Direct exposure to how a startup builds content, community, and product in parallel Close collaboration with the product, AI, and Marketing teams A front-row seat to how financial education for the next generation actually gets built