Compliance Training Intern

Responsibilities Partner with Product, Compliance, and Customer Support teams to ensure training content is accurate, relevant, and aligned with business and regulatory priorities Support global stakeholders across different regions and time zones Learning Content Development (AI-Enhanced) Design and develop engaging learning materials (e-learning modules, guides, tutorials, job aids) Leverage AI tools (e.g., generative AI, content automation, voice/video tools) to enhance content creation, personalization, and scalability Support the development of interactive and scenario-based learning experiences Training Delivery & Facilitation Coordinate and support virtual and in-person training sessions, workshops, and labs Enhance learner engagement through modern delivery techniques and digital tools Training Compliance & Monitoring Track employee completion of mandatory training programs using LMS tools Follow up with employees and stakeholders to ensure timely completion and compliance adherence Measure training effectiveness through data analysis, feedback, and assessment results Generate insights to improve learning outcomes and support continuous improvement initiatives Provide personalized support to employees facing challenges in completing training Recommend alternative learning approaches or resources to improve completion rates and engagement Explore and implement AI-driven learning solutions within the team (e.g., adaptive learning, automated content generation, AI chatbots) Continuously identify opportunities to improve efficiency, scalability, and learner experience through technology Assist the QA & Training Manager with ongoing projects and strategic initiatives Requirements Fluency in English (written and verbal), proficiency in a second language is a plus. Strong attention to detail, data-driven mindset, and excellent communication skills Ability to work across functional and geographic boundaries in flexible hours Proficient in using various digital tools for content creation (PowerPoint, Active Presenter, video editing software) Demonstrates learning agility, critical thinking, and an innovative mindset Results-driven attitude with confidence and a penchant for finding creative solutions Nice to Have Interest in compliance, law, or regulation in crypto/fintech Previous experience in compliance operations, training, or learning & development teams Familiarity with AI tools (e.g., generative AI platforms, Claw, automation tools, ChatGPT) Experience with Learning Management Systems (LMS) or training platforms