Admin and Accounting

Job Responsibilities: 1. Daily Operations Management ● Oversee routine business operations, including merchant/user onboarding, platform support, customer service, and fund settlements. ● Coordinate with product, tech, and customer success teams to ensure smooth and efficient operations. 2. User Onboarding & Account Management ● Manage end-to-end onboarding of users and merchants, including documentation, identity verification (KYC/KYB), and account approval. ● Maintain user profiles and ensure data accuracy, completeness, and compliance with regulatory standards. ● Assist compliance teams in executing AML (Anti-Money Laundering) and risk control procedures. 3. Process Optimization & Cross-Team Collaboration ● Review and streamline operational processes to improve efficiency and user experience. ● Assist in developing SOPs and internal operational guidelines. ● Drive cross-functional initiatives and support product development and project implementation. 4. Accounting & Financial Operations ● Handle day-to-day accounting tasks including invoice processing, expense tracking, and reconciliation of transactions. ● Support monthly financial closing, record-keeping, and preparation of basic financial reports. ● Ensure all financial and operational records are accurate, organized, and compliant with internal controls and audit requirements. Job Requirements: ● Bachelor’s degree or above; majors in FinTech, Blockchain, or Marketing preferred. ● Minimum 1 year of experience in OTC or digital asset trading platforms. ● Fluent in English and Chinese Remote: China and Malaysia