Business Intelligence (BI) Manager

About ABFinance ABFinance is a US-based firm building and enabling digital finance for the future. Their vision is to create a full financial ecosystem where digital assets, traditional finance, and everyday money management live in one seamless experience, made available to everyone. Founded by a team of innovators, traders, and compliance professionals, ABFinance's mission is to bring the emerging world of digital assets to everyone. Their flagship product is a secure, regulated crypto exchange building trading tools for both retail and institutional clients—including spot trading and yield generation products with a focus on compliance and security. Role Overview We are looking for a Business Intelligence (BI) Manager to support our business growth. In this role, you will drive data-informed decision-making, build scalable analytics frameworks, and deliver actionable insights to support leadership and cross-functional teams. This role requires strong analytical capabilities, business judgment, and the ability to operate effectively in a fast-paced, global environment. What You’ll Be Doing 1. BI & KPI Framework Support the development and maintenance of KPI frameworks and metric definitions Track business performance and ensure consistent reporting across teams Contribute to OKR tracking and business review processes 2. Data & Reporting Build and maintain dashboards, reports, and datasets to support business needs Ensure data accuracy, consistency, and usability for stakeholders Enable self-serve analytics where appropriate 3. Growth & Funnel Analytics Analyze user lifecycle (acquisition → activation → retention → monetization) Identify key bottlenecks and provide actionable insights Support optimization of onboarding, trading behavior, and retention 4. Marketing & Channel Analytics Evaluate campaign performance and channel effectiveness Support attribution analysis and marketing efficiency (CAC, LTV, ROAS) Monitor anomalies, risks, or abnormal patterns 5. Market & Business Insights Conduct market and competitor analysis Provide insights on trends, risks, and business opportunities Support ad hoc analysis for leadership and cross-functional teams 6. Governance & Compliance Support Follow data governance and access control standards Ensure reporting aligns with compliance and regulatory expectations What We’re Looking For 5–8 years of experience in BI / data analytics / growth analytics Experience in crypto, fintech, brokerage, or internet growth companies preferred Strong SQL skills and experience with BI tools (Tableau, Power BI or similar) Solid understanding of data modeling and analytics workflows Strong business acumen and ability to translate data into actionable insights Experience in funnel analysis and marketing performance evaluation Comfortable working in a fast-paced, cross-functional environment Familiarity with regulated markets and user behavior patterns is a plus